Consultancy Approach for Web to Print
The web-to-print market is growing – not only in terms of consumers but also in terms of suppliers. There are so many web to print providers out there that it’s safe to say that the market is getting crowded. But amidst so many web to print providers, OnPrintShop has managed to set itself apart. How?
First of all, OnPrintShop is much more than a product. It’s a solution that is continuously evolving with upgrades and enhancements. And when we say it’s a solution, We operate as consultants to understand & establish your online print business.
So how does our web to print consultancy work?
Like any other business, even consultancy needs a first level contact. This contact can be established in two ways – you reach out to us or we get in touch with you. Either way, we establish an initial level of dialogue with you and exchange basic introduction details. This way, we initiate our communication.
From here, things start getting serious. We do not believe in one-size-fits-all concept for business applications. We know that your business is unique and has its own distinct requirements. So instead of shoving some ready to use features down your throat, we take the patience and time to listen to you talk about what you need. We encourage you to share your requirements, challenges, and apprehensions.
Once we have gathered your requirements, our business analysts analyze them for feasibility. They map your requirements to our solution to see how much of your workflow is already captured. For processes that are left out, they develop a process model and share it with the technical team to check possibilities.
As soon as the technical team gives us the feedback, we share our analysis with you. We let you know which requirements can be readily met and which requirements would involve custom development efforts. We share the process model developed by our analyst team with you so that you have an idea of the workflow.
Look for Approval
Once we share the analysis, we then wait for your approval. We understand that you might have multiple decision makers in your business. So we give you time and space to consult them and arrive at a decision. We insist that you come to us with a shared understanding of our solution with your key business people.
Development of Solution
Once we have your approval and the other formalities are done with, our technical team starts working on your print store. If you have a subscription solution, we deliver your online print store to you in a very short time. For custom development, we give you a time and cost estimate for the same.
Handholding & Support
We do not believe that our role ends with delivery of your online print store. So we offer handholding and support as well. We help with setting up the store at initial level and print store management. The level of support and handholding offered will depend on whether you have subscription solution or licensed solution.
Thus, we adopt a phased out and discussion oriented approach with our customers. We do not sell, we consult.